Full-timeupdated 30.10.20172017-10-30T09:40:31.680073+00:002017-11-27T09:40:31.680073+00:00
System Analyst,
IT Application Support
Key Responsibilities
• The ability to work in a dynamic environment, prioritizing and multitasking effectively
•Working as part of the IT Application Support Team provide 2nd line support and technical administration for
business applications
•To play main role in implementation to production, Disaster Recovery activities, Single
System Failure tests, participation in User acceptance tests etc.
•To provide solution(s)/work around(s) to incidents and problems and ensure that it resolved in a timely manner (to meet
defined service level targets)
•To install, maintain and support new applications in accordance with internal procedures and ITIL
• To demonstrate expertise in all activities associated with providing end user application support and consulting
about technical details
•To participate as a project resource when required
•To manage several open cases (incidents) and mini projects at one time
•To Establishing and keep as standard a good working relationship with
other IT units and 3rd parties
•Contribute to policies, processes and procedures
•To identify opportunities that can improve efficiency of business processes
•To support and update IT knowledge database (Confluence).
•Higher technical education, preferably in the Information Technology area
•Experience in IT of a large global organization from financial sector (minimum of 3 years)
•Solid analysis and solving issue knowledge in IBM IB, IBM Websphere MQ, Informatica Power
Center, Diasoft Master Balance, Kliko
•Experience of working with Service NOW, Jira or similar system
•Advanced user of MS Office 2013 or higher
•Good SQL knowledge and practice
•Deep knowledge of Incident and Problem management (ITIL certification is
a plus)
•Expertise (proven by practice) in Application Disaster Recovery area
•Strong analytical and communication skills. Ability to explain technical specific on business
•Self-motivation, ability to work independently and meet deadlines
•Fluent English (oral and written communication skills).
n.d. USD
Education required
High School - M.D, PhD
Experience required
Specialist (can work as mentor)
Carier level
Entry Level
Systems Analysis - IT
Workplace location:
  • Офис: ул. Краснопролетарская, д. 36 , Moscow, Moscow, Russia
"ИНГ Банк (Евразия)" АОEnterprise information

Created 08.08.2017

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РаботаПоиск - Поисковая система вакансий по сайтам работы России
РаботаПоиск - Поисковая система вакансий по сайтам работы России